PRIVACY POLICY

Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by employees of Eye Luxury Concierge such as when you visit our website, when you buy, sell or refund with Eye Luxury Concierge  or when you email customer services.

Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.

Your privacy is a priority at Eye Luxury Concierge , and we go to great lengths to protect it.

WHY EYE LUXURY CONCIERGE COLLECTS PERSONAL INFORMATION?

Eye Luxury Concierge collects your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of great interest to you. In addition, your personal information helps us keep you posted on the latest announcements, features, updates, special offers, and events that you might like to hear about. We do not store credit card details nor do we share customer details with any 3rd parties.

WHAT INFORMATION DO WE COLLECT?

When registering, placing an order, completing a transaction, arranging for delivery or return, Eye Luxury Concierge collects personal information such as your name, address, phone number, email address and credit card details. We imply that you consent to us collecting it and using it for that specific reason only. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

COOKIES POLICY

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User —in the different devices that can be used to navigate— so that the server remembers certain information that later and only the server that implemented it will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device.

Cookies are automatic procedures for collecting information regarding the preferences determined by the User during his visit to the Website in order to recognize him as a User, and personalize his experience and use of the Website, and can also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to be part of the Cookie file is for the User to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the aforementioned Privacy Policy will apply to them. In this sense, for the use of the same, the consent of the User will be necessary. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, before the initial treatment, removable and documented.

Social network cookies
Eye Luxury Concierge incorporates social network plugins, which allow access to them from the Website. For this reason, social network cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about said cookies and, where appropriate, the processing of their personal data. For information purposes only, the links in which these privacy and/or cookie policies can be consulted are indicated below:

Instagram & Tik Tok


Disable, reject and delete cookies
The User can disable, reject and delete the cookies -totally or partially- installed on their device through the configuration of their browser (among which are, for example, Chrome, Firefox, Safari, Explorer). In this sense, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you reject the use of cookies —totally or partially— you may continue to use the Website, although the use of some of its features may be limited.