We ship to almost every country worldwide, except for regions restricted due to political conflicts or international regulations.

All orders are handled and delivered by UPS. Delivery times are calculated in business days and are:
* 2 business days within Europe
* 5 business days for the rest of the world

You will normally not have to pay customs or additional import fees.
Shipping is free within Spain, and worldwide shipping is also free for all orders over €2,500.

For orders under €2,500, the shipping costs are:
- €25 within Europe
- €100 for destinations outside Europe

Please note that we are not responsible for any incidents that may occur during shipping. If you prefer a fully insured shipment with complete liability coverage, please contact us and we will provide the exact cost of this service.

In addition, we offer an exclusive hand-courier service for our most exceptional pieces; clients interested in this option are welcome to contact us for further details.

Yes, you can collect your online order directly from our store at Avenida Diagonal 359, Barcelona. Orders can be picked up during our regular opening hours. Once your order is ready, we will notify you by email with all the details.

All sales are final. As we deal with luxury items and contribute to the circular economy, we do not accept returns or exchanges.

To help you make an informed decision before purchasing, we are happy to provide additional information about any product, including detailed photographs, videos, and any other specifics you may request.

You are also welcome to visit our store in person to view the product live before placing your order. Please contact us if you need further details before placing your order.

When you purchase from us, you are guaranteed an authentic product. Every item on our site undergoes multiple authentication checks and is sourced only from trusted suppliers, often with verified original purchase information.

Our team inspects each piece directly to confirm its authenticity and condition.

We offer a full money-back guarantee if an item is proven inauthentic. Validation must come from one of our trusted authenticators: Authenticate First or Bababebi for Hermès, and Entrupy for Chanel.

• Wire Transfer
• All major credit cards
• Crypto
• Cash (available only in our physical store in Barcelona)

All transactions must be completed in full at the time of purchase unless otherwise agreed in writing. Sensitive payment information is processed securely through authorized providers in compliance with European regulations and industry security standards.

We reserve the right to verify or decline any transaction in case of suspected fraud or payment issues. Prices are listed in the currency displayed on the Site and include applicable taxes unless stated otherwise.

We have a physical store in Barcelona, located at Avenida Diagonal 359. Visit us and enjoy a personalized, exclusive shopping experience.